Get in Touch
Have questions about trading on BixiRoad? Our team is here to help you navigate Africa's premier minerals marketplace.
Email Us
support@bixiroad.com
We'll respond within 24 hours
Call Us
+1 (555) 123-4567
Mon-Fri, 9AM - 6PM GMT
Visit Us
Accra, Ghana
West Africa Regional Office
Operating Hours
24/7 Platform
Support: Mon-Fri 9AM-6PM GMT
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
How do I become a verified seller?
Click 'Become a Seller' and submit your mining license, ID, and business details for verification.
How does escrow protection work?
Your payment is held securely until you confirm delivery. Sellers ship knowing payment is guaranteed.
What documents do I need for verification?
Mining license/permit, government ID or passport, and optionally company registration certificate.
How long does verification take?
Typically 3-5 business days. We'll notify you via email once complete.
Check out these helpful resources:
Support Hours
Note: The marketplace operates 24/7. Support inquiries submitted outside business hours will be addressed on the next business day.